Privacy & Cookies Policy

Basil Book is a business, registered in England and Wales.

Basil Book (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit https://basil-book.com/ (Website), communicate with us or make a purchase (collectively the Services) on our Website.

Please note that this Website is an online shop directed to adults only (including parents and/or guardians).

When you use our Services, we may collect information such as your name, email address, phone number, billing details and shipping details to process transaction or respond to your inquiries, support requests, look into and respond to complaints, legal matters or any other issues.

Please read the Privacy Policy carefully and do not use our Services if you do not agree with this Privacy Policy.

We collect non-personal information, such as pages accessed, and files downloaded. This helps us to determine how many people use our website daily, how popular our pages are, analyse website performance and user behavior. We may collect details about your browser type, IP address, device, and usage patterns.This information doesn’t tell us anything about who you are or where you live. This information simply allows us to improve our services.

We do not sell your information. However, we may share your data with trusted third parties such as service providers, legal entities (if required by law), or partners to enhance your experience. In particular, we use third parties to host and administer our Website, and process your purchase, returns, exchanges or arrange shipping.

Our Website uses cookies or other similar technologies to personalise your experience, improve functionality, and analyse traffic. By continuing to use our Website, you consent to our use of cookies. You can manage your cookie preferences in your browser settings. 

We prioritise your data’s security and use industry-standard measures to protect it. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. 

If you choose to leave a review, the content will be publicly available. We do not control who accesses this information and how it will be used.

We do not intend to transfer your data outside the UK, though we may use service providers from time to time which processes your data outside this jurisdiction. Where we transfer your data to a service provider that is processing your data outside of the UK, we seek to ensure that appropriate safeguards are in place to make sure that your personal data is held securely.

Our Website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information. 

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised date. 

For questions or concerns, please contact us at:  hello@basil-book.com